W03 - Designing for Health Equity: The Newest Aim in Healthcare
- Room: 225CD
- Session Number:W03
Saturday, October 08, 2022: 1:00 PM - 4:30 PM
Speaker(s)
Description
Health care clients have historically used the Triple Aim, goals developed in 2007 by the Institute for Healthcare Improvement (IHI) to help guide health care systems on areas of focus to ensure accessibility, reliability, and quality health care. It included a focus on the Patient Experience, Population Health (access to care) and the Cost of Health Care.
When a fourth goal was added, the Quadruple Aim included a focus on Well-being for Clinicians and other Team Members. In 2021, IHI added a fifth aim, which addresses Health Equity.
In 1999, the Institute of Medicine (now the National Academy of Medicine - NAM) published a report entitled, "To Err is Human," calling attention to unsafe conditions in health care. This prompted radical change to improve the quality of care delivery, transforming health facility design.
In December 2020, NAM published a "Call for Action to Implement Crisis Standards of Care During COVID-19 Surge,” recommending specific strategies to address health inequities. Just as health care designers responded to NAM's 1999 call to action by re-imagining health care design, today's health care design teams must once again innovate to address racial health disparities.
This session uses IHI’s Quintuple Aim as a catalyst for a deep dive into design for health equity. An interprofessional panel will facilitate interactive design activities that introduce action steps designers may take to identify opportunities and to take a proactive approach to improving health equity.
This workshop is presented by the Institue for Patient-Centered Design
Learning Objectives
1. Practice pre-design strategies for engaging a diverse group of stakeholders in design for health equity.
2. Identify common needs for critical access hospitals, essential hospitals, and safety net hospitals in order to conceptualize inclusive design solutions.
3. Identify commonly overlooked design features that inherently exclude or alienate certain populations from equitable access to care.
4. Collaborate on design strategies to diversify design.
5. Unpack the C.A.R.E. Framework to understand the multiple facets that constitute a responsible health care system.
6. Practice using the C.A.R.E. Framework in a design charrette and discuss its impact on health care design projects.
Sponsored by:
Institute for Patient-Centered Design
