Welcome to HCD!

Walt Disney's Imagineers have utilized 10 design principles to create world-class entertainment experiences in their theme parks that has resulted in a phenomenal 70 percent return visits of first-time visitors. These design principles are organized into five tiers that engage and immerse the guest into creating a truly magical experience.... ...read more...

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This case study highlights how Stanford Health Care used big data to model patient volumes moving between different campuses as new diagnostic imaging facilities opened. Each modality was modeled based on historical data, and demand for new modalities were projected to identify how many modalities were needed at different sites.... ...read more...

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This case study follows the various pathways of a lab renovation from the original building designer, to a different architect responsible for updating the lab years later, followed by the director operating the renovated lab, and finally, the lessons learned from an unusual coming together of all parties. The “before-after-during-after... ...read more...

• Conference Sessions